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Easy VPN Setup:



How to setup Torguard VPN client on Windows

We recommend you create a restore point before upgrading so in the event something goes wrong you can go back to before you made the change - we also recommend that you uninstall all previous TAP drivers used by older version of TorGuard or other VPN apps by following this guide here

STEP 1:
Download TorGuard Client and install it.

STEP 2:
Once installed click "Select Server..." as in the image on the left and select your desired location, for speed, select the closest to you.

STEP 3:
Once you have your desired location selected, select the "Protocol", options will be UDP or TCP, UDP is normally the faster of the two, on some networks UDP is completely blocked and you wont be able to connect, in this case you will see a "Wait" status, in that case you can try select another encryption, each uses a different port, if they all fail then you have to select TCP which can be (but not always) a bit slower..

STEP 4:
Now select your cipher - we recommend AES-128-CBC - UDP - SHA1 or SHA256, SHA1 being the fastest.

STEP 5:
Now click connect and on the next screen enter the username and password you use for your TG VPN service, if you have lost those reset them here and click "Generate Random Login" use these as your service details (this won’t affect your billing login) - select "Remember Credentials", then click "Login", it will then go through stages Auth >> Get_Config >> Assign IP >> Connected, the public IP line should read "Verified".

STEP 6:
Once connected and your "Public IP" reads "Verified", go to the TorGuard Whats My IP page and verify that your IP has changed.

STEP 7:
To disconnect at any point in TG Client you just hit "Disconnect" to return to your regular connection, always disconnect before closing down the software or shutting down your computer.


How to Correctly Upgrade the TorGuard Client on Windows

For any upgrade we recommend the below procedure to prevent any issues arising during the upgrade process, in most cases upgrades will go fine without having to do the below steps but it can save a bit of hassle and time in the event something did go wrong.

STEP 1:
Make sure TorGuard is disconnected and closed, Uninstall all TAP drivers by going to >> Control Panel >> System and Security >> System >> Device Manager.

STEP 2:
Scroll down to Network Adapters, right click each TAP and TorGuard driver and uninstall them, deleting the driver too when asked.

STEP 3:
Delete the following folder >> C:\Users\user\AppData\Local\VPNetworkLLC renaming "user" to your OS account name.

STEP 4:
Reboot your system

STEP 5:
Then download and install the latest version of our TorGuard Client via here.

Connectivity Issues/DNS Issues:

99% of connectivity issues come down to firewalls/Anti viruses, ISP modems or DNS, it can happen after an upgrade, after a system crash or change of ISP's - we usually recommned that you temp disable any security software and most of there additional protection modules to see if they are infact a cause of the problem.

Sometimes its just a case of your DNS cache, a simple flush will fix your problems, please see the following KB article here that lets you know how to flush DNS in various operating systems, remember to always reboot after you flush dns for changes to take affect.





How to setup Torguard VPN client on Mac OS

Latest TG Client is not compatible with Mac OSX 10.6.8 and below, you will need to download older versions from our downloads page

STEP 1:
Download the latest TorGuard Client and install it by double clicking on the "Install Torguard.pkg"

STEP 2:
Once installed click "Select Server..." as in the image on the left and select your desired location.

STEP 3:
Once you have your desired location selected, select the "Protocol", options will be UDP or TCP, UDP is normally the faster of the two, on some networks UDP is completely blocked and you wont be able to connect, in this case you will see a "Wait" status, in that case you can try select another encryption, each uses a different port, if they all fail then you have to select TCP which can be (but not always) a bit slower..

STEP 4:
Now select your cipher - we recommend AES-128-CBC - UDP - SHA1 or SHA256, SHA1 being the fastest.

STEP 5:
Now click connect and on the next screen enter the username and password you use for your TG VPN service, if you have lost those reset them here and click "Generate Random Login" use these as your service details (this won’t affect your billing login) - select "Remember Credentials", then click "Login", it will then go through stages Auth >> Get_Config >> Assign IP >> Connected, the public IP line should read "Verified".

STEP 6:
Once connected and your "Public IP" reads "Verified", go to the TorGuard Whats My IP page and verify that your IP has changed.

STEP 7:
To disconnect at any point in TG Client you just hit "Disconnect" to return to your regular connection, always disconnect before closing down the software or shutting down your computer.


How to Correctly Upgrade the TorGuard Client on Mac OS

For any upgrade we recommend the below procedure to prevent any issues arising during the upgrade process, in most cases upgrades will go fine without having to do the below steps but it can save a bit of hassle and time in the event something did go wrong.

STEP 1:
Make sure TorGuard is disconnected and closed, browse to your applications folder and move the TorGuard app to the trash, clear your trash.

STEP 2:
Navigate to the following folder (in the path replace user with your OS account name.) >> /users/user/Library/Application Support/ and delete the "VPNetworkLLC" folder.

STEP 3:
Reboot your system

STEP 4:
Download the latest TorGuard Client and install it by double clicking on the "Install Torguard.pkg"

Connectivity Issues/DNS Issues:

99% of connectivity issues come down to firewalls/Anti viruses, ISP modems or DNS, it can happen after an upgrade, after a system crash or change of ISP's - we usually recommned that you temp disable any security software and most of there additional protection modules to see if they are infact a cause of the problem.

Sometimes its just a case of your DNS cache, a simple flush will fix your problems, please see the following KB article here that lets you know how to flush DNS in various operating systems, remember to always reboot after you flush dns for changes to take affect.





How to setup TorGuard VPN Client Software in Linux (Debian/Ubuntu)

STEP 1:

Download the latest x64Bit or 32Bit build for your OS, it should prompt to open with "Software Install (default)" click OK.

Alternatively open up terminal and run the below commands to download the package you need:

cd Downloads
32bit: wget http://updates.torguard.biz/Software/Linux/torguard-latest-i386.deb
64Bit: wget http://updates.torguard.biz/Software/Linux/torguard-latest-amd64.deb

STEP 2:

The Ubuntu software installer should appear click "Install", it will prompt to authenticate, enter your OS account password.

Alternatively follow below if you downloaded the above packages

cd Downloads
To install the 32Bit version run: sudo dpkg -i torguard-latest-i386.deb
To install the 64Bit version run: sudo dpkg -i torguard-latest-amd64.deb

STEP 3:
Click the dash home icon in the top left of the screen and search for TorGuard. Click the TorGuard VPN client option. This launches the TorGuard VPN Client, you may need to enter your OS account password again.


STEP 4:
Once installed click "Select Server..." as in the image on the left and select your desired location.


STEP 5:
Once you have your desired location selected, select the "Protocol", options will be UDP or TCP, UDP is normally the faster of the two, on some networks UDP is completely blocked and you wont be able to connect, in this case you will see a "Wait" status, in that case you can try select another encryption, each uses a different port, if they all fail then you have to select TCP which can be (but not always) a bit slower..


STEP 6:
Now select your cipher - we recommend AES-128-CBC - UDP - SHA1 or SHA256, SHA1 being the fastest.

STEP 7:
Now click connect and on the next screen enter the username and password you use for your TG VPN service, if you have lost those reset them here and click "Generate Random Login" use these as your service details (this won’t affect your billing login) - select "Remember Credentials", then click "Login", it will then go through stages Auth >> Get_Config >> Assign IP >> Connected, the public IP line should read "Verified".

STEP 8:
Once connected and your "Public IP" reads "Verified", go to the TorGuard Whats My IP page and verify that your IP has changed.

STEP 9:
To disconnect at any point in TG Client you just hit "Disconnect" to return to your regular connection, always disconnect before closing down the software or shutting down your computer.


How to Correctly Upgrade the TorGuard Client on Linux

For any upgrade we recommend the below procedure to prevent any issues arising during the upgrade process, in most cases upgrades will go fine without having to do the below steps but it can save a bit of hassle and time in the event something did go wrong.

STEP 1:
Make sure TorGuard is disconnected and closed.

STEP 2:
Open up "Ubuntu Software" click on "Installed", simply find TorGuard VPN Client and click "Remove"

STEP 3:
Navigate to the following folder (in the path replace user with your OS account name.) >> /home/user/.local/share/ and delete the folder named "VPNetworkLLC".

STEP 4:
Reboot your system

STEP 5:
Follow Step 1 and 2 above on how to setup TorGuard VPN Client Software in Linux (Debian/Ubuntu)

Connectivity Issues/DNS Issues:

99% of connectivity issues come down to firewalls/Anti viruses, ISP modems or DNS, it can happen after an upgrade, after a system crash or change of ISP's - we usually recommned that you temp disable any security software and most of there additional protection modules to see if they are infact a cause of the problem.

Sometimes its just a case of your DNS cache, a simple flush will fix your problems, please see the following KB article here that lets you know how to flush DNS in various operating systems, remember to always reboot after you flush dns for changes to take affect.



How to setup TorGuard VPN Service on any Android device

STEP 1:
First, on your Android device navigate to Google Play and search for TorGuard. Select the Install button.


STEP 2:
Open your applications menu and tap the newly installed TorGuard icon. Select the VPN server that you wish to connect to from the dropdown list and tap connect. When prompted, enter your VPN username and password and tap the login button. You should now see a connected status! This means your VPN is active and all traffic is tunneled through the secure server.


STEP 3:
For optimum VPN performance on your Android device it is important to ensure you are running the latest updated Android firmware. Users who are running 4.4.2 may experience disconnects and are encouraged to update their device in the settings menu to the latest Android version..












How to setup TorGuard VPN Service on iPad or iPhone

STEP 1:
First, visit the App Store and download the TorGuard iOS VPN app

STEP 2:
Locate the TorGuard icon and tap to launch

STEP 3:

On the first install you will be asked to approve our VPN server settings, so select yes to proceed to the VPN app

STEP 4:

Tap the dropdown arrow to select your VPN server location and enter your TorGuard VPN username and password when prompted. The app should now show a connected status!

OPENVPN SETUP:
Follow these steps to configure the iPhone iPad or iPod to connect to TorGuard VPN using the OpenVPN app from the app store. First, Download OpenVPN app from the Apple itunes store onto your iPad or iPhone. Next, connect your iPad to iTunes on your computer. Click "iPad" then apps and scroll down through the list of apps and select OpenVPN. Under OpenVPN documents click the "Add.." button. Next, add the TorGuard iPad VPN config files here to iTunes. Back on the iPad, you should see a notice that "New profiles are available..." Click the green + icon on each server that you want to import to your iPad. To connect, tap the server location you wish to connect to and enter your TorGuard VPN username and password










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