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TheProphecy

[Windows] Allow installing WITHOUT also installing TAP Adapter

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Good day.

Can TorGuard please adjust the Client Installer so that we can un-select the TAP adapter? It currently picks the old 9.9.2-3 by default (On Win7) which does not work with the Windows Firewall, and the only other choice is to install 9.21.1 - I am already using a newer version, I do not want to have to fight the installer every time a new TorGuard client comes out.

Thank you.

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6 hours ago, TheProphecy said:

Good day.

Can TorGuard please adjust the Client Installer so that we can un-select the TAP adapter? It currently picks the old 9.9.2-3 by default (On Win7) which does not work with the Windows Firewall, and the only other choice is to install 9.21.1 - I am already using a newer version, I do not want to have to fight the installer every time a new TorGuard client comes out.

Thank you.

 

 

Hey there, they are preselected as they are required, we don't get many users having issues using the TAP driver 9.9.2-3 - for us seems more suitable to Windows 7 and below, there are more issues with using a newer build TAP on Windows 7, you should be able to adjust your firewall from filtering your TAP interface though.

Regards

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Good day.

  1. That the TAP adapter is pre-selected is not the problem, the problem is that the installer will not let me deselect the adapter; it insist on installing what is for me an older version. Version 9.21.0 is known to be buggy, and the jury is still out on 9.21.1 (from 2014). However, 9.21.2 (from 2016) has been working fine for me on another VPN provider, so I am not interested in going backwards to 9.21.1.
  2. What this means is that each time I will want to update the client, I will have to:
    1. Un-install the existing TAP adapter, so as to avoid ending-up with multiple TAP adapters in Device Manager.
    2. Install your client which will re-create the adapter with an older driver and a lame "network adapter 2" name.
    3. Go back to device manager and again un-install the TAP adapter.
    4. Go into the DriverStore and delete the unwanted version of the driver.
    5. Install the version that I want, and again, rename the adapter to something better than "network adapter 2"
  3. If this needed to be done only once every 2 years I would not complain, but new TorGuard clients come out several times a year. In my eyes this is placing an undue burden on users who want to use an already installed TAP adapter.
    1. I could switch to using OpenVPN directly, but then I'd have to play around with ovpn files and scripts and it would make everything more painful.
  4. As for Firewall issues:
    1. I have Block Outbound by default on all profiles, so I need to whitelist any EXE that wants to get out.
    2. With TAP 9.9.2-3, the OpenVPN.exe allow-outbound rule is ignored, and all traffic is blocked. With newer TAP this same rule, with no changes, works just fine.
    3. Google reveals various issues with Windows Firewall and OpenVPN. Often the solution is to give the TAP adapter a default gateway which makes possible changing the connection type from the Public profile to the Private or Work profile. However, it -is- in this case a public network, and I want to keep it in that profile.

So I ask that users be able to unselect both TAP drivers in the TorGuard client installer.

Thank you.

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7 hours ago, TheProphecy said:

Good day.

  1. That the TAP adapter is pre-selected is not the problem, the problem is that the installer will not let me deselect the adapter; it insist on installing what is for me an older version. Version 9.21.0 is known to be buggy, and the jury is still out on 9.21.1 (from 2014). However, 9.21.2 (from 2016) has been working fine for me on another VPN provider, so I am not interested in going backwards to 9.21.1.
  2. What this means is that each time I will want to update the client, I will have to:
    1. Un-install the existing TAP adapter, so as to avoid ending-up with multiple TAP adapters in Device Manager.
    2. Install your client which will re-create the adapter with an older driver and a lame "network adapter 2" name.
    3. Go back to device manager and again un-install the TAP adapter.
    4. Go into the DriverStore and delete the unwanted version of the driver.
    5. Install the version that I want, and again, rename the adapter to something better than "network adapter 2"
  3. If this needed to be done only once every 2 years I would not complain, but new TorGuard clients come out several times a year. In my eyes this is placing an undue burden on users who want to use an already installed TAP adapter.
    1. I could switch to using OpenVPN directly, but then I'd have to play around with ovpn files and scripts and it would make everything more painful.
  4. As for Firewall issues:
    1. I have Block Outbound by default on all profiles, so I need to whitelist any EXE that wants to get out.
    2. With TAP 9.9.2-3, the OpenVPN.exe allow-outbound rule is ignored, and all traffic is blocked. With newer TAP this same rule, with no changes, works just fine.
    3. Google reveals various issues with Windows Firewall and OpenVPN. Often the solution is to give the TAP adapter a default gateway which makes possible changing the connection type from the Public profile to the Private or Work profile. However, it -is- in this case a public network, and I want to keep it in that profile.

So I ask that users be able to unselect both TAP drivers in the TorGuard client installer.

Thank you.

 

Hello,

We use the latest TAP drivers in our installer - the choice that the user can make is the following

minor or equal Windows 7:   9.21.1   or   9.9.2_3
major or equal  Windows 8:   9.21.2   or   9.9.2_3 

We have seen some significant issues with some Win 7 users on 9.21.2 but i will take a second look at it.

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Good day.

Ohhh, so your installer does install the latest, so long as we have a proper version of Windows - I didn't know, all it offered me was 9.21.1. So you've seen issues with 9.21.2 on Win7? I shall have to pay attention, I have not seen anything myself, but I wasn't pushing/pulling a lot of traffic through. Alright then, I'll defer to your experience with many users, 9.21.1 might be a better choice on Win7. If I run into issues I'll remove .2 and install .1 (and then come back here and reply "you told me so" lol).

Regards,

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