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Found 7 results

  1. Hi, Just wondering about the IOS app update. When will the new version released? I found that the IOS app is lacking compared with the android one. Thanks
  2. As far as I can tell, the IOS application is either unreliable in maintaining a solid connection with a VPN, or there is an intrinsic issue using a VPN tunnel with mobile. The reason I say this is because at random intervals of time, I notice that my VPN tunnel is no longer connected. I'll open the app, and the connection time will show 00:00 even though the VPN status bar on my phones notification tray is still "active". That being said, once I have reopened the TorGuard app, the connection time once again starts counting. This tells me that for a duration of time, my tunnel was not active, and not running in the background even though I started it. This certainly does not inspire peace of mind. Now, my question is this- Is this a result of a bug in the application? Is it a feature meant to save mobile data? Or is it a result of the phone potentially losing connection to its tower or wifi while roaming about and the tunnel closing? I'd love a response from the developers, and possibly a way to counter this in an update. For those of us who have unlimited data and want peace of mind full time, I can say I'd like to have my VPN "always on". Attached is an image of my TorGuard IOS application. This screen capture shows me having just opened TorGuard while it was running in the background. Before opening the app, the VPN icon was still showing up on the top bar, indicating the VPN is active. However, the connection timer is at 00:00. Very respectfully, -Kerry
  3. IKEV2 on iPhone

    Why is it that ikev2 through the TorGuard app on iPhone doesn't work? No matter what server, or network, it constantly keeps cycling through connecting and disconnecting.
  4. I have experienced what seems to be a bug in TorGuard on iOS devices: If I enter a wrong password or user name, TorGuard will keep retrying to connect and will refuse to disconnect, effectively hijacking the device's entire network connection. You will need to kill VPN entirely on the device to regain control of your network. I have had it happen on both an iPhone and an iPad. Has anyone else seen this?
  5. Hello, I have a dedicated IP working well on desktop clients; however I receive an error when trying to use it with an iPad. Followed the same tutorial procedure [dropping the files into OVPN share in iTunes] but after I add the connection to OpenVPN app on the iPad and then attempt to connect I get an error: OpenVPN error: option_error: sorry, fragment directive is not supported nor is connecting to a server that used the fragment directive. Does that mean I am unable to use the ca.crt and IP.ovpn files to take advantage of the dedicated IP we have been provisioned on an iPad or have I misconfigured it? Thanks
  6. Anyone know what the remote id is when setting up ikev2 on iOS?
  7. Hi, on my ipodtouch with iOS 8, when connected to VPN, often I don't receive any push notifications (Facebook, Viber etc), while sometimes push does work. Is there something one should do to make it always work? Thanks!
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