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  1. Yesterday
  2. MikroTik hEX L2TP/IPsec set up help

    #Configure L2TP tunnel with IPSec to VPN service TorGuard. /ip ipsec proposal set [ find default=yes ] auth-algorithms=sha512 enc-algorithms=aes-256-cbc,aes-256-ctr pfs-group=none /ppp profile add change-tcp-mss=yes name="torguard profile" use-compression=no use-encryption=no use-ipv6=no use-mpls=no use-upnp=no /interface l2tp-client add connect-to=dal.central.usa.torguardvpnaccess.com disabled=no ipsec-secret=torguard name=l2tp.TG.DAL password="<user password here>" profile="torguard profile" use-ipsec=yes user="<user email here>" /ip firewall mangle add action=mark-routing chain=prerouting disabled=yes new-routing-mark=TG passthrough=no src-address=172.31.1.50 /ip firewall nat add action=masquerade chain=srcnat out-interface=l2tp.TG.DAL /ip route add distance=1 gateway=10.1.2.1 routing-mark=TG Mine works with this code. I don't believe I missed anything here. Let me know if it doesn't work and I'll double-check. Obviously I'm using Dallas TX in this case, but you can select whichever TG peer you wish. The mangle and routing rule are to specify which host(s) or other conditions to send the traffic over the TG VPN.
  3. Static IP/Port Forwarding Not Working/DD-WRT

    Hey there - could you submit a ticket on our main desk here and we can help see whats going on. Regards
  4. Last week
  5. Hello, This is an Avast problem, it is not a TorGuard problem - we have contacted them and waiting on there reply, you can safely use TorGuard without any problems, you will need to whitelist the torguard app and directory though or remove the software until they fix their definitions - you can try whitelist our app as per these instructions: https://support.avast.com/en-ww/article/Mac-Security-scan-exclusions Regards
  6. Port Forwarding in Ubuntu 16.04

    Hello Poly Those rules are for if you are connecting to OpenVPN directly on a router - you do not need to use any firewall rules other than to allow incoming/outgoing on the ports you want to open and connect via the correct IP/cipher/protocol - do you have a dedicated IP? Please make the request here from within your account area dashboard >> Management Actions >> Request Port Forward Before making the request you would normally connect to the location you want and then visit iplocation.net and enter this IP that it shows you, we would suggest doing some speed tests and finding the right server for you first. Regards
  7. I'm trying to forward ports in Ubuntu 16.04. I was trying to edit the .ovpn file I used to import the settings to include something like this... iptables -I FORWARD -i tun0 -p udp -d 10.35.0.30 --dport 51413 -j ACCEPT iptables -I FORWARD -i tun0 -p tcp -d 10.35.0.30 --dport 51413 -j ACCEPT iptables -t nat -I PREROUTING -i tun0 -p tcp --dport 51413 -j DNAT --to-destination 10.35.0.30 iptables -t nat -I PREROUTING -i tun0 -p udp --dport 51413 -j DNAT --to-destination 10.35.0.30 Am I on the right track? Are there other commands I need to add? I was thinking that maybe I need to somehow use a command that forwards packets from enp3s0 to tun0? Is that how it works? I connect to the internet through enp3s0=>tun0=>VPN Server=>Internet? I'm really out of my depth here and I just don't have the time to research all of it. I have already been trying for 4 hours. Any help would be appreciated.
  8. Cheaper router get decent speed when use l2pt , a get 60-80mb (tested with our shared ip adress) , so it for owner off cheaper routers to get great speed I use it for IPTV tv box , and need to have my own "ip adress" to not get banned .. My dedicated ip only works on my pc with our client , not on pptp or l2pt Router works perfectly with l2pt , but only with shared ip , not with my dedicated ip
  9. Hi, I've been using the Torguard VPN on my Mac without any problems for six months but as of today I'm having a problem - when I click on the App two things happen: (1) my Avast Security gives a message suggesting there's an issue with an "infection" (2) when I disable Avast and re-download and install the latest version of Torguard, it runs initially, but when I quit and try to re-open it I get the following message: Termination Reason: DYLD, [0x1] Library missing Application Specific Information: dyld: launch, loading dependent libraries Dyld Error Message: Library not loaded: @rpath/QtCore.framework/Versions/5/QtCore Referenced from: /Applications/TorGuard.app/Contents/MacOS/TorGuardDesktopQt Reason: image not found Can anyone suggest what may be causing this issue and how to fix it? Many thanks
  10. So I've succeeded in getting my router to handle traffic through the VPN and assigned the static IP. I can't, however, seem to get anything to open up to the public. I've opened it up through my "port management" area, as well as set up traditional port forwarding through the router's GUI, and even the 4 commands shown in the knowledgebase. I'm out of ideas at this point. Anyone else have any?
  11. HI When I use your android app on my Philips Android TV, is not shutting down it is stock in the Philips ambilight. I know you can say It is a problem with the TV, but here is the problem I have delete your VPN and reinstall my old VPN, then there is no problem. Well there is something have to try another IP to get on Netflix, but compeer to taging out the power cable on the TV I know what I like to do. Dan_C
  12. TG Android Client v1.1.33

    All the Tg Client features are coming to the Android app yes including GCM ciphers. Regards
  13. They will both work pretty much the same - you can QoS the OpenVPN traffic, as in the UDP traffic that is the tunnel itself, but it cannot QoS traffic that is within the tunnel. Regards
  14. Do Not Blindly Trust The Killswitch

    Hi, There are numerous reasons on why you could disconnect, too many to list, it doesn't mean there's an issue with the software or the VPN servers as 99% of the time this is a client side problem, it sounds like you could have a flaky connection that normally we find is only noticed when using a VPN, or it could be AV or firewall software (which is also quite common), it could be that you where using an older version of TorGuard (since you said you updated) - the latets builds of TG will not leak in between killing and reactivating apps or interfaces. I would advise that you use a torrent client that can bind to the VPN interface so that it will only download while VPN is active. Regards
  15. I have been using the client software in Windows 10 for months now and have tried different software versions. I have always found the connection to the VPN servers to be unstable. This is why I enabled the killswitch so that torrent software would not be allowed to access my unprotected ISP network. Thursday night I was using the software and I was downloading a file that was going to take longer than I was willing to stay up to monitor. So I left it going overnight. In the morning I had an email from a movie company warning me to cease and desist. I checked my network connection and the client software was nowhere to be found and my torrent software was still running! My first thoughts were "WTF! This is EXACTLY what this software is intended to prevent!". I just want to warn everyone to not blindly trust this software until it has been proven to work more flawlessly than it currently does. I have updated to the latest version of the software, but will be taking additional measures to prevent this from happening again. However, I am disappointed that this is required. Edit: I can't seem to reply to this thread anymore. My problem wasn't with the disconnection. My problem is that the killswitch feature SHOULD have disabled my network interfaces and not allowed further internet activity. In the morning, when I checked, there was no sign of the VPN software and my normal interface was up and traffic was continuing through my normal ISP. I have since switched to Vuze which can be set to bind to an interface and have set it to only allow traffic through the vpn tunnel interface to prevent this in the future. Because I have taken this measure, I have disabled the Killswitch as it is no longer required.
  16. I want to know how Open VPN tunneled traffic is treated on a router QoS. This to better configure my network settings. Also will openconnect be treated differently by a QoS (auto QoS) configuration of a router?. Thanks.
  17. Fraud Status

    Hello, If your order was in fraud status you would not have been charged - if paying by credit card then orders placed via VPN IP's are likely going to be blocked in fraud checks. Regards
  18. It can be done - what is your main purpose for your IP, is it streaming or general security/whitelisting etc? Regards
  19. Hello, We do have a ticket in for this and our devs are currently exploring on how to do just that - in the meantime though there's an article here that can help you delay or prioritize startup apps in windows: https://www.howtogeek.com/52043/how-to-control-the-order-of-startup-programs-in-windows/ Regards
  20. New account assistance

    Hello, You wouldn't normally be flagged when trying to pay via BTC - are you able to PM me your email on the account? Thanks
  21. Wildcards in Exclusion

    Yeah we are introducing it shortly, hopefully within the next week. Regards
  22. TG Android Client v1.1.33

    When will GCM encryption be coming to android??
  23. New account assistance

    Was this ever resolved? I have a similar problem.
  24. Fraud Status

    Hi, I just bought TorGuard VPN annual service. When I logged in to my account the status says “FRAUD”. At the time I registered I was using my current vpn provider via a vpn server in Mexico. Can you either remove the “fraud” status or cancel my account, and all charges, immediately?
  25. Wildcards in Exclusion

    The following extensions allow wildcards... https://github.com/Cookie-AutoDelete/Cookie-AutoDelete https://github.com/meh/smart-referer Maybe you can incorporate the codes into yours.
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