Privacy always has been and always will be the core focus at TorGuard. We pride ourselves on providing the highest possible standards of security for all of our users. We always report the latest security vulnerabilities in the news so you can use that information to help keep yourself safe when other networks or services become compromised. Our focus, from day one, has always been the safety, privacy, anonymity, and security of internet users everywhere.
Many people trust TorGuard to keep them safe while they browse. Among these people are both formal and informal cybersecurity experts. We value hobbyists and newcomers just as much as we value seasoned professionals – we can all learn a little bit from each other and work together to create the most secure VPN experience on the internet.
That’s why we’re calling on our users to hunt for bugs. Your discoveries can help us solidify the walls of our VPN fortress, and we’re more than willing to compensate you for your findings. You’re doing something great for us, and we’d love to do something in return.
What is a Bug Bounty Program?
A bug bounty program is when a company opens itself up to scrutiny, inviting researchers and experts to thoroughly pick through every corner of their website and services in search of major flaws or vulnerabilities. We want you to observe TorGuard from every angle, in search of something we can fix or do better to keep our users safe. We’re constantly performing thorough checks, but that doesn’t mean a few fresh sets of eyes won’t help.
Rules of the TorGuard Bug Bounty Program
The Bug Bounty program is limited to TorGuard servers, the TorGuard website, and the TorGuard mobile apps. Our social media accounts do not apply to the bug bounty program.
How We Decide What Qualifies
The TorGuard team takes bug reports seriously. We will thoroughly review every report in an attempt to locate or duplicate any bugs. The severity and legitimacy of the findings will ultimately determine what constitutes a bug and how much the bounty is. By participating in the bug bounty program, you understand that the decisions made by the TorGuard team are final.
Please Disclose Your Findings Responsibly
We encourage participants to report their findings immediately and responsibly. Findings can be reported directly to TorGuard via an OpenPGP key encrypted email message. We ask that bug finders do not disclose or discuss bugs with anyone else until TorGuard investigates, repairs, and discloses the information. We’re fully transparent with our users and we’ll act quickly.
Do not publicly discuss any expected bugs before you’ve reported them. Doing so may encourage bad actors to jeopardize users of TorGuard.
Do not show up unannounced at any TorGuard representative’s homes to share your findings.
Do not withhold your findings on basis of payment requirement or special request. Doing so does not follow responsible disclosure protocol.
Send your report to TorGuard’s bug bounty program at the following email address:
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Always Test Responsibly
Hacking accounts or leaking sensitive data does not count as bug testing. In fact, it makes you a malicious entity. Please do not conduct any tests that can degrade TorGuard’s services or interfere with our ability to serve our customers. We invite you to contact us before running tests – if you’re not sure, it never hurts to ask first.
Be Sure to Follow the Rules
Participants who do not follow the rules will be disqualified and therefore ineligible to receive a reward for their findings. If you’re unsure if you’re acting above board, just ask. A member of our team will let you know.
What Qualifies as a Bug Discovery?
Anything on TorGuard’s website, apps, or servers that can compromise user data or security qualifies as a bug. We do not consider vulnerabilities due to out of date browsers, security issues outside of TorGuard’s threat model, phishing or social engineering, or bugs that would require unlikely user interaction to be legitimate bugs.
How Much is the Reward?
The reward amount will differ depending on the finding. The bigger the finding, the better the reward will be. The only person eligible for the reward is the first person to discover the bug – any subsequent reports of the same bug are ineligible to receive a bounty. The faster you search, the better your chances will be. Follow the rules and you will be rewarded generously.